Overview
This policy explains what personal information Alf Casino collects from players who create an account or browse this site, why it is collected, and how it is stored and shared. It applies to visitors and registered players in New Zealand and elsewhere, and is written to be read without a legal background wherever possible.
Using the site or creating an account means this policy applies to you, alongside the separate terms and conditions covering gameplay and the welcome package. If a future version changes what is collected or how it is used in a way that matters, the "last updated" date below will move and, where the change is significant, registered players will be notified by email rather than left to notice the date change on their own.
What Data We Collect
Data collection falls into a small number of categories, each kept only as long as it serves the purpose it was collected for, whether that purpose is account creation or processing a deposit or withdrawal.
| Data Type | Purpose | Retention |
|---|---|---|
| Account details (name, email, date of birth) | Account creation, age verification, communication | Duration of account plus 5 years for legal record-keeping |
| Identity documents (ID, proof of address) | KYC verification before first withdrawal | Duration of account plus regulatory retention period |
| Payment details | Processing deposits and withdrawals | Retained by the licensed payment processor, not stored in full by Alf Casino |
| Browsing and device data | Site performance, fraud prevention, affiliate attribution | Up to 24 months from collection |
Cookies
This site uses cookies to keep you signed in between pages, remember display preferences such as your selected currency, and measure which pages are used most. Cookies can be cleared or blocked in your browser settings, though doing so may affect sign-in persistence and some site functionality.
Session cookies expire automatically once a browser tab is closed and are used mainly to keep a login active while navigating between pages. Persistent cookies remain for a longer, fixed period and are used for preferences like currency display and for basic analytics on which pages get the most traffic; none of these are used to build an advertising profile that follows you to unrelated websites.
Have Questions About Your Data?
Contact support any time for details on the personal information linked to your account.
Visit Alf CasinoAffiliate and Marketing Tracking
Some visitors arrive through links from marketing partners. A tracking identifier tied to that referral may be stored temporarily so a partner can be credited for a resulting sign-up, but this identifier does not include payment details or identity documents and is separate from account-level data.
This tracking identifier is used only to measure which partner referred a new player, not to build a profile of browsing behaviour across other websites. It is not shared with the referring partner beyond a simple confirmation that a sign-up occurred.
How Data Is Shared
Personal data is shared only where necessary: with the licensed payment processor to complete transactions, with identity verification providers to confirm age and identity, and with regulators or law enforcement where legally required. Data is never sold to third parties for unrelated marketing purposes.
Where a service provider is based outside New Zealand, such as a payment processor or identity verification service, data may be processed on servers located in their jurisdiction. These providers are contractually required to protect personal data to a standard consistent with this policy, regardless of where the processing takes place.
Your Rights
Players can request access to, correction of, or deletion of their personal data, subject to legal retention requirements tied to gambling regulation and financial record-keeping.
- Access: Request a copy of the personal data held about your account, provided in a readable format within a reasonable timeframe.
- Correction: Ask for inaccurate account details, such as a misspelled name or an outdated address, to be updated, or make simple corrections yourself from the account login page.
- Deletion: Request account data be deleted once legal retention periods tied to gambling and financial regulation have passed.
- Objection: Opt out of non-essential marketing communication at any time without affecting your ability to use the account.
Contact Us
Questions about this policy or a specific data request can be sent directly to the address below. Requests are typically acknowledged within a few business days, and most straightforward access or correction requests are resolved without needing further information from you.
Registered Office: Suite 4, 128 Anglesea Street, Hamilton 3204, New Zealand
